Privacy Policy — Radixoil  Growth

Effective Date: [19/12/2025]

This Privacy Policy explains how Radixoil Growth  (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use our application, website, and related services (collectively, the “Service”).

By using the Service, you agree to this Privacy Policy.

1) Who We Are

Radixoil Growth Suite is a tool that helps users manage, schedule, and publish content to connected social media channels (including Facebook Pages) and track posting status.

2) Information We Collect

A) Account and Profile Information

When you create or use an account, we may collect:

  • Email address

  • Name (optional)

  • Account role/permissions (e.g., admin)

B) Social Media Integration Data (Meta/Facebook)

When you connect a Meta/Facebook account or Pages, we may receive and store:

  • Facebook Page IDs and Page names

  • Authorization tokens needed to post/manage content on your behalf (e.g., Page access tokens)

  • A list of Pages you manage (if you grant permission)

We do not request your Facebook password.

C) Content You Provide

We may store content you create or schedule through the Service, such as:

  • Post text

  • Media references (links/paths/metadata)

  • Scheduling times

  • Posting status and logs (success/failure reasons)

D) Technical and Usage Data

We may collect limited technical data for security and troubleshooting, including:

  • IP address (where applicable)

  • Device/browser info (basic)

  • Application logs, error traces, and timestamps

3) How We Use Your Information

We use the information to:

  • Provide, operate, and maintain the Service

  • Authenticate users and enforce access control

  • Connect to Meta/Facebook and publish posts you schedule

  • Store and display scheduling, approval, and posting history

  • Detect, prevent, and address security or technical issues

  • Improve performance and reliability

4) Legal Bases (Where Applicable)

Depending on your location, we process data based on:

  • Your consent (e.g., connecting Meta/Facebook integration)

  • Contractual necessity (providing the Service you request)

  • Legitimate interests (security, preventing abuse, improving the Service)

  • Legal obligations (if required)

5) How We Share Information

We do not sell your personal information.

We may share information only in these cases:

  • With Meta/Facebook: as required to perform the integration (e.g., token exchange, posting actions).

  • Service Providers: hosting, infrastructure, or monitoring providers who help run the Service (bound by confidentiality).

  • Legal Requirements: if required by law, court order, or to protect rights and safety.

  • Business Transfers: if the Service is involved in a merger, acquisition, or asset sale (with appropriate safeguards).

6) Data Retention

We retain data only as long as necessary for:

  • Operating the Service (scheduled posts, logs, account status)

  • Compliance and security requirements

You may request deletion (see Section 9).

7) Security

We implement reasonable administrative, technical, and organizational measures to protect data.
However, no method of transmission or storage is 100% secure.

Tokens / Credentials: Access tokens are stored to enable posting on your behalf. We recommend using strong secrets and limiting access to the Service.

8) Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

  • Data portability (where applicable)

9) Data Deletion Requests (User Data Deletion)

To request deletion of your data, contact us using the details below with:

  • Your account email

  • The request “Delete my data”

  • Any relevant identifiers (if applicable)

We will respond and process deletion requests in a reasonable timeframe, subject to legal obligations and legitimate retention needs.

10) Children’s Privacy

The Service is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect data from children.

11) International Transfers

If data is processed outside your country, we will take steps to ensure appropriate safeguards are in place.

12) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the “Effective Date” above.

13) Contact Us

If you have questions or requests related to this Privacy Policy, contact:

Radixoil Growth Suite (Privacy Contact)
Email: info@radixoil.com
Website: https://radixoil.com

Privacy Policy (Radix Oil)

Last updated: [19/12/2025]

Radix Oil (“Radix Oil”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the “Website”) and when you contact us, request quotations, place orders, or interact with our services.

If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide directly

  • Name, company name, job title

  • Email address, phone number

  • Shipping or billing details (if applicable)

  • Order requests, quotations, messages, and communications you send to us

  • Any other information you choose to submit via forms or email

B. Automatically collected information
When you visit the Website, we may automatically collect:

  • IP address, browser type, device type, operating system

  • Pages viewed, time spent, referring URLs

  • General location data (city/country level)

  • Cookies and similar tracking technologies (see Section 6)

C. Information from third parties
We may receive information from:

  • Analytics providers (e.g., traffic statistics)

  • Advertising/marketing platforms (where applicable)

  • Social media platforms if you interact with our official pages

2) How We Use Your Information

We use the collected information for legitimate business purposes, including to:

  • Provide and operate the Website

  • Respond to inquiries and customer requests

  • Process orders, quotations, delivery coordination, and customer support

  • Improve Website performance, content, and user experience

  • Send service updates or business communications (where permitted by law)

  • Maintain security, prevent fraud, and comply with legal obligations

3) Legal Basis for Processing (where applicable)

Depending on your jurisdiction, we rely on one or more legal bases:

  • Your consent (e.g., when you submit a form)

  • Performance of a contract (e.g., processing an order)

  • Legitimate interests (e.g., improving services and security)

  • Compliance with legal obligations

4) Sharing and Disclosure of Information

We do not sell your personal data.

We may share your information with:

  • Service providers that help us run the Website and business operations (hosting, email, IT, analytics, delivery coordination)

  • Professional advisors (legal, accounting) when necessary

  • Authorities if required by law or to protect rights, safety, and security

All third-party service providers are expected to protect your data and use it only for authorized purposes.

5) Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes described in this Policy

  • Maintain business records

  • Comply with legal, tax, or regulatory requirements
    When no longer needed, data is deleted or anonymized.

6) Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Enable essential site functions

  • Understand usage and improve performance

  • Measure marketing effectiveness (if enabled)

You can manage cookies through your browser settings. Disabling cookies may affect some Website functionality.

7) Data Security

We implement reasonable administrative, technical, and physical measures designed to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8) Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to processing or request restriction

  • Withdraw consent where processing is based on consent

  • Request data portability (where applicable)

To exercise these rights, contact us using the details in Section 11.

9) Children’s Privacy

Our Website and services are not intended for children under 13 (or under the applicable age in your jurisdiction). We do not knowingly collect personal data from children.

10) International Transfers

If you access our Website from outside the country where our servers or service providers are located, your information may be transferred across borders. We take reasonable steps to protect data transfers in accordance with applicable laws.

11) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Radix Oil
Email: info@radixoil.com

12) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.